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Returns & Refunds Policy

If you have any questions regarding returns or refunds, please contact our team at info@mtuncle.com.

Returns

We accept returns for items that arrive damaged, defective, or incorrect.
Please contact us within 14 days of receiving your order to request a return.

Returned items must be:

  • unopened

  • unused

  • in their original packaging

Refunds

Once your return is received and inspected, we will notify you of the approval status.

Approved refunds will be issued to your original payment method within:

5–7 business days

Processing times may vary depending on your bank or payment provider.

Exchanges

If your item is damaged or incorrect, contact us and our team will arrange:

  • a replacement

  • instructions for returning the original item

Shipping Costs

Shipping costs for returns may apply unless the item was delivered damaged or incorrect.

We will provide all relevant details when you contact our team.

Contact Us

Email: info@mtuncle.com

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© 2026 Mt Uncle Distillery. Mt Uncle Distillery, 1819 Chewko Rd, QLD, Australia, sales@mtuncle.comABN: 622 124 95 320 | LIQ LIC #114723 | LIQ LIC #101891 | LIQ LIC #114707 | In Australia, it is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.

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