top of page
  • Facebook
  • Instagram
  • Youtube

Returns & Refunds Policy

If you have any questions regarding returns or refunds, please contact our team at info@mtuncle.com.

​

Returns

We accept returns for items that arrive damaged, defective, or incorrect.
Please contact us within 14 days of receiving your order to request a return.

Returned items must be:

  • unopened

  • unused

  • in their original packaging

Refunds

Once your return is received and inspected, we will notify you of the approval status.

Approved refunds will be issued to your original payment method within:

5–7 business days

​

Processing times may vary depending on your bank or payment provider.

Exchanges

If your item is damaged or incorrect, contact us and our team will arrange:

  • a replacement

  • instructions for returning the original item

Shipping Costs

Shipping costs for returns may apply unless the item was delivered damaged or incorrect.

​

We will provide all relevant details when you contact our team.

Contact Us

Email: info@mtuncle.com

  • Facebook
  • Instagram
  • Youtube

© 2026 Mt Uncle Distillery. Mt Uncle Distillery, 1819 Chewko Rd, QLD, Australia, sales@mtuncle.comABN: 622 124 95 320 | LIQ LIC #114723 | LIQ LIC #101891 | LIQ LIC #114707 | In Australia, it is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.

bottom of page